I'm an Attendee, how can I transfer my ticket to someone else?

If permitted by Event Administrators, Attendees may transfer their tickets manually from the Event Portal. Please note that tickets must be paid in full before they are eligible for transfer.

  1. From the Event Portal, navigate to the Registrations page and select the purchase made
  2. Select the registration you wish to adjust from the list
  3. Select Transfer next to the ticket you wish to change

  4. Change the name and email address to the new owner
    1. Optionally, update the OrganizationTitle, and form response fields if needed. These fields may or may not appear depending on the Event Administrators.
  5. Select Submit

The ticket will now be transferred to the new owner. Depending on the Event Administrator’s settings, the new owner may need to redeem the ticket via email and confirm their information. Otherwise, the transfer will occur automatically, and they will receive the ticket without further action.

Once a ticket is transferred, the new owner will be able to see it from the Tickets page. The ticket will not be visible in the Registrations page as they have not completed the purchase. The new owner can download the ticket as PDF by selecting the Download button. They can also transfer the ticket to someone else by selecting the Send Transfer button.

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us