Adding Images, Logos, and Colors for the Virtual Portal

Personalizing your Virtual Portal’s design is a great way to reflect your brand and create a cohesive experience for attendees. This guide will walk you through the steps to customize the app’s appearance, including colors and logos, ensuring it aligns perfectly with your event's theme.

Contents

Customizing the Design

The design options for the Virtual Portal are available in the Event Dashboard. Navigate to Experiences > Virtual > Design to begin:

Images

Name

Description

Example Image

Virtual Portal Logo

This image is visible at the top left of the Virtual Event portal. If unset, your event's logo will be used instead. Events typically use this image to promote a primary sponsor along with the event's logo. We recommend dimensions of 900 x 100 pixels with a transparent background and no white space padding for your image.


Please note, the Event Logo will be used if no image is uploaded under the Virtual Portal Logo setting.

Virtual Portal Login Image This image is visible on the login page before entering the virtual event portal. Events typically use this image to promote a primary sponsor. We recommend dimensions of 800w x 900h pixels with a transparent background and no white space padding your image.

Virtual Portal Lobby Banner This image is visible in the lobby section of your virtual event, often used to highlight a primary sponsor. Recommended size 1000w x 200h, PNG or GIF.

Global Meet & Stream Background This background image is rendered as a background in your Meet & Stream broadcasts for sessions. Only applies if Meet & Stream via the backstage is being used to stream a session. The custom background will be visible live and in recordings, and is an excellent way to promote the event's brand and/or sponsors. The image may also be an animated GIF (will be played in a loop automatically). The recommended resolution for the image is 1920 x 1080. If a GIF is being used, the file size should be under 20 MB for best results. If a Meet & Stream background image is set for a specific session, it will take precedence over this global image setting for that session.

Virtual Photo Booth Background This background image is rendered as a background for your virtual photo booth (640w x 480h). Typically, this is a nice background featuring your event's theme color and logo. We recommend putting your logo in one corner of the image, and perhaps a sponsor's logo in another corner, as the attendee's face will consume the middle area of the selfie they take.


Videos

Name

Description

Example Image

Global Pre-Roll Video Videos uploaded here will be played before a session’s start time. If a pre-roll video is already assigned to a session, that video will override this field. 

Global Post-Roll Video Videos uploaded here will be played after a session’s end time. If a post-roll video is already assigned to a session, that video will override this field. 

Lobby Splash Video The Lobby Splash Video will appear on the Lobby section above the Announcements area.

Instructional Video The instructional video will appear in the Help section along with any other content you’ve placed in the Instructions field.

Conclusion

After reviewing this article, you should have a clear understanding of the primary customization options available for the Virtual Portal. By setting up your visual components thoughtfully, you ensure your Virtual Portal matches your organization’s branding.

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