Using the Domain/Email Whitelist and Blacklist Registration Feature

In the scenario that you intend on having specific emails be accepted or restricted, PheedLoop’s blacklist and whitelist feature can allow you to specify which emails can or cannot register for your event.

The Whitelist/Blacklist feature works on a category basis and a ticket basis separately, whether you want a person with an email to be allowed to choose specific tickets or be a specific stakeholder like a speaker or exhibitor.

You can restrict emails in terms of domain, email, and country of origin.

1. Full Registration Blacklist/Whitelist

1 (A). Blacklist for Full Registration

Using this feature will blacklist a domain/email for the entire registration, if you would like to blacklist for a category specific situation, follow the steps further down in this article.

1. From the Event Dashboard, navigate to Registration > Settings
2. Navigate to Advanced Options
3. Under Domain and Email Blacklist, enter a comma separated list of domains or email addresses you would like to prevent attendees from starting their registrations with
   1. If the entry of an email address matches any of the items in this field, the registration will be rejected.
4. Select Save Changes

1 (B). Whitelist for Full Registration

Using this feature will whitelist a domain/email for the entire registration, if you would like to whitelist for a category OR ticket specific situation, follow the further down in this article.

1. From the Event Dashboard, navigate to Registration > Settings
2. Navigate to Advanced Options
3. Under Domain and Email Whitelist, enter a comma separated list of domains or email addresses you would like to restrict registration to
   1. Only when an item in this list matches in part, or exactly, with the entry of an email address, will the registration be acceptable.
4. Select Save Changes

2. Category Specific Blacklist/Whitelist

2 (A). Blacklist on a Category Basis

When you use the category basis restriction, this will check the email that is entered in the first step of a registration.

1. From the Event Dashboard, navigate to Registration > Categories
2. Select a category you would like to adjust from the list
   1. Or above the categories table, select Create and create a new category.
3. In the category editor form, navigate to Other
4. Under Domain and Email Blacklist, enter a comma separated list of domains or email addresses you would like to prevent attendees from starting their registrations with.
   1. If the entry of an email address matches any of the items in this field, the registration will be rejected.
5. Select Save Changes

2 (B). Whitelist on a Category Basis

When you use the category basis restriction, this will check the email that is entered in the first step of a registration.

1. From the Event Dashboard, navigate to Registration > Categories
2. Select a category you would like to adjust from the list
   1. Or above the categories table, select Create and create a new category.
3. In the category editor form, navigate to Other
4. Under Domain and Email Whitelist, enter a comma separated list of domains or email addresses you would like to restrict registration to
   1. Only when an item in this list matches in part, or exactly, with the entry of an email address, will the registration be acceptable.
5. Select Save Changes

3. Whitelist on a Ticket Basis

When restricting based on a ticket basis, this checks the individual email that is used on a per ticket basis.

1. From the Event Dashboard, navigate to Registration > Tickets
2. Select the ticket you would like to adjust from the list
   1. Or above the ticket table, select Create and create a new ticket.
3. In the ticket editor form, navigate to Options
4. Under Domain and Email Whitelist, enter a comma separated list of domains or email addresses you would like to restrict purchases to
   1. Only when an item in this list matches in part, or exactly, with the entry of an email address, will the purchase be acceptable.
5. Under Country Whitelist, select countries you would like to restrict purchases to
   1. Only attendees that select the specified countries during registration will be able to purchase this ticket.
6. Select Save Changes

4. Checking Emails by Utilizing the Test Email Button

1. From the Event Dashboard, navigate to Registration > Settings
   1. You can also test this feature in Registration > Categories > select (or create) a category.
2. Under Advanced Options, select Test Email
3. Fill out the emails you would like to test the whitelist/blacklist feature on
   1. If you would like to test multiple emails, separate each email with a comma.
4. Select Test