Customizing Check-in and Enabling Check-in Notifications based on Tags and Tickets

PheedLoop’s Check-In Kiosk on its own has a ton of incredibly useful features for your in-person events. Like all aspects of PheedLoop, you can personalize your check-in kiosks to hide and showcase features like QR code scan sign-in, reprinting badges, on-site registration and more. Additionally you have the ability to both enable and customize notifications that can be sent to your attendees right when they check into an event.

Customizing Check-in

1. From the Event Dashboard, navigate to OnSite > Settings
2. Under Check In, toggle on the various customization checkboxes
   1. Allow Profile Edits - Select this option if you would like to allow your attendees to edit their profile information when checking in using the self-check-in kiosk system.
   2. Enable On-Site Registration - Select this option to enable attendees to register for your event through the check-in kiosk.
   3. Disable Badge Printing - Select this option if you would like to disable badge printing in the OnSite check-in kiosk.
   4. Allow Badge Reprints - Select this option if you would like to allow your attendees to edit and reprint badges after having checked in already.
   5. Hide Search Avatars - Select this option if you would like to hide attendee avatars in the OnSite check-in kiosk.
   6. Hide Search Tags - Select this option if you would like to hide attendee tags in the OnSite check-in kiosk.
   7. Hide Scan Option - Select this option if you would like to disable the ability for attendees to scan their badges in the OnSite check-in kiosk.

3. Under Check-in Terms and Conditions, fill out the text box with any information regarding the terms and conditions of the event
4. Under Check-In Information, fill out the text box with any information or instructions your attendees should know
5. Under On-Site Check-In Tag Exclusions, select any tags which will be excluded from the on-site check-in experience and will not show up in searches
6. Under On-Site Check-In Ticket Exclusions, select any tickets which will be excluded from the on-site check-in experience and will not show up in searches
7. Select Save Changes

Enabling Check-in Notifications based on Tags and Tickets

Adding Check-In Notifications to Tags

Tags have an optional feature of notifying Administrators and Team Members whenever an attendee with the tag checks in to the event. Notifications can be delivered by both Emails and SMS notifications.

1. From the Event Dashboard, navigate to Attendees > Tags
2. Select the tag you would like to enable check-in notifications for from the list
   1. Or above the tags table, select Create
3. From the tags editor form, navigate to Advanced Options
4. Under Check-In Email Notifications, fill out a comma separated list of emails
   1. Each email provided will receive an email when an attendee with this tag checks in.
5. Under Check-In SMS Notifications, fill out a comma separated list of phone numbers (with country code)
   1. Each number provided will receive an SMS when an attendee with this tag checks in.
6. Under Check-In Message, fill out a message you want to send to attendees when they check-in
7. Select Save Changes