How to Connect your Account to Stripe for Payment Processing

Stripe is PheedLoop’s recommended payment processor and is required in order to set up credit card payments for your event. Without Stripe, registrants won’t be able to pay via Credit Card at checkout and will need to rely on another method to pay.

Stripe accounts are connected on an organization basis, meaning all events will be connected to one Stripe account. Only a single payment processor and a single Stripe account can be connected at one time.

PheedLoop does not support multiple payment processors or Stripe accounts.

Reaching the Integrations Page

Stripe can be connected to your account from the Integrations page. There are two methods to reach the Integrations page.

Registration Settings

  1. From the Event Dashboard, navigate to Registration > Settings
  2. Under Payment, select Connect To Stripe

Account Settings

  1. From the drop-down menu at the top right corner of your Dashboard, navigate to Settings > Integrations

Connecting to Stripe

  1. From the drop-down menu at the top right corner of your Dashboard, navigate to Settings > Integrations
  2. Scroll down to Finance Integrations
  3. Under Stripe, select Not Connected
  4. Select Connect To Stripe
    1. Optionally, select Learn More to visit the Stripe homepage
  5. Proceed with the Stripe Account creation process
    1. Alternatively, login with an existing Stripe Account

Once completed, your Stripe account should now be connected to your event dashboard. This will present the option to pay with credit cards at Checkout. A Stripe account must be connected otherwise there will be no option to pay via credit card during registration.

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