How do I remove ticket selection for a non-ticketed or free event?

PheedLoop's No Ticket registration is a feature that allows you to not require the purchase of a ticket to complete a registration. This completely removes the Tickets step of the registration process but maintains nearly all of the same functionality.

This is a great feature to consider if you are in scenarios where you don't need the attendee to actually select a ticket and checkout. This could be used if you are providing registration for staff who are coming to the event for free anyways.

You can enable this feature on a per category basis. 

Please note, group checkouts will not apply to No Ticket Categories. All registrants will be required to sign up for the event individually.

Contents 

• Assigning No Ticket Category
• Edit the New Ticket Welcome Email
• Conclusion

Assigning No Ticket Category

1. From the Event Dashboard, navigate to Registration > Categories and above the Categories table, select Create

2. Toggle on the Active and No Ticket Category checkboxes and fill out the Name field
   1. Feel free to customize the category in any way you desire.

4. Select Save Changes

After this category is created with both the Active and No Ticket Category checkboxes toggled on, attendees will be able to go through their registration without purchasing any tickets.

Edit the No Ticket Welcome Email

As soon as the attendee makes it to the success page of the registration process, this will automatically trigger the No Ticket Registration Welcome email and it will be sent to the email address they registered with.

1. From the Event Dashboard, navigate to Communications > Email Templates and select the No Ticket Registration Welcome email template from the list

2. In the email template editor form, under the Subject field, edit the subject of the email
3. Under the Body Text field, edit the custom content you would like to have in the email
4. Toggle on the Enable Call-To-Action Button checkbox to send a link to their Event App
   1. Toggle this off if you do not require this feature.
5. Toggle on the Include Login Credentials checkbox, to send the attendee their email and password login information.
6. Select Save Changes

Conclusion

After reviewing this article, you should understand what No Ticket Registration is and when they are ideal to use for your event. You should also be able to create and activate a No Ticket Registration category as well as edit and personalize the No Ticket Welcome email sent to attendees after registration.