How can I add complimentary tickets to my registration so that if one ticket is purchased, the ticket holder automatically receives another ticket at no cost?
Complimentary tickets are free tickets that can be assigned to an existing ticket. For each instance of the ticket purchased, the attendee will receive the listed complimentary tickets.
For example, if an event has a gala that is only available to ticket holders and attendees with a “Full Conference Plus” ticket are to have gala access included in their purchase, the event organizer would set the Gala ticket to be a complimentary ticket to the Full Conference Plus ticket. This means that in every instance of the Full Conference Plus ticket being purchased, the ticket holder will automatically be assigned a Gala ticket at no additional cost.
Contents
- How to Add Complimentary Tickets
- How to Delete Complimentary Tickets
- Assigning Complimentary Tickets from the Member Portal
- Conclusion
How to Add Complimentary Tickets
- From the Event Dashboard, navigate to Registration > Tickets and select the Ticket you wish to adjust from the list
- Navigate to Complimentary Tickets
- Select Add Ticket
- Under the Ticket column, select the ticket you wish to make complimentary
- Under the Quantity column, enter the number of copies to be given for the ticket
- Select Save
How to Delete Complimentary Tickets
- From the Event Dashboard, navigate to Registration > Tickets and select the Ticket you wish to adjust from the list
- Navigate to Complimentary Tickets
- Select Delete next to the ticket you wish to remove
Assigning Complimentary Tickets from the Member Portal
Attendees can transfer ticket ownership of complimentary tickets from their Member Portal.
- From the Member Portal, navigate to Purchases
- Select the Ticket(s) you purchased
- Select Transfer
- Enter the information of the attendee
- Select Submit
For more information on transferring tickets in the Member Portal, please review our How to Transfer Tickets as an Attendee article.
Conclusion
Complimentary tickets are a powerful tool for event organizers to enhance attendee experience by bundling additional access or perks with ticket purchases. This feature allows organizers to automatically assign extra tickets, such as access to exclusive events, at no additional cost.