How do I conduct a registration test that processes money?

As part of the testing process for registration, a standard requirement often includes the ability to generate a registration order without spending money. The most convenient way to accomplish this is to create a promotion code that discounts most of the price, if not all of it, at checkout.

Creating a Promotion Code

1. From the Event Dashboard, navigate to Registration > Promotions
2. Above the promotions table, select Create
3. Toggle on the Active checkbox, this will make the promo code usable
4. Under Name, fill out the name of the promo code
5. Under Promotion Code, fill out the code you would want attendees to enter to access the discount
6. Under Discount Percentage, fill out the percentage to be deducted at checkout
   1. Please note, Stripe does not accept refunds lower than $5. if you are planning to spend money as part of the test, ensure the final amount at checkout is more than $5 or problems may occur during the refund process.
7. Select Save Changes

For more information, please review our How to Create Promotion Codes for Registration article.

Testing Registration

Once the promotion code has been created, proceed to the Event Website and go through the registration flow until you reach the Checkout step. Enter the promotion code under the Promotion Code field and select Apply. The discount will now be applied and the new total displayed.

Once you have reached the success page, the registration will be visible in the Event Dashboard under Registrations > Orders. If you have spent money to complete your registration, you will need to file a refund directly from Stripe. Please note, Stripe cannot refund amounts less than $5. It is encouraged to charge an amount larger than $5 to get a refund.