How can I scan for tickets in the Event App?

The same ticket scanning capabilities are available on PheedLoop Go! just as they are in the PheedLoop OnSite app. Please note, that the process to set up a scanner is different from the instructions for PheedLoop OnSite.

For non-admin accounts, the scanner tag will need to be assigned to their profile in order to access scanning capabilities.

To create a scanner tag

1. From the Event Dashboard, navigate to Attendees > Tag
2. Above the Tag list, select Create

3. Scroll down to Advanced Options
4. Toggle on the Is Scanner checkbox
5. Select Save Changes

To assign a scanner tag

1. From the Event Dashboard, navigate to Attendees > Attendees
2. Select the attendee you wish to adjust from the list

3. Scroll down to Tags
4. Under Connected Tags, select scanner tag you have created
5. Select Save Changes

The attendee will now be able to see the Scanner from the Event Mobile App when they select the hamburger icon at the top left corner of their screen.

Scanning for Tickets in PheedLoop Go!

1. From the Event App, open the hamburger menu on the top right of the screen 

2. Under Event Tools, select Scanner

3. At the top of the new page, select Ticket Scanner

4. Select Launch Scanner