I'm an Event Admin, How Do I Set Up and Customize Group Chats in PheedLoop Go!?

Please note, the Mobile Event Application as well as the Networking Module are required to use this feature

Group Chats offer the attendees to interact with each other through messages during your event. The great thing about Group Chats are that they are entirely free to use for both. Simply create your group chat from PheedLoop Go! or the Event App to get started.

Event Administrators can also restrict who can join and who can group chats on an individual basis. Group Chats will be hidden from attendees who do not meet the criteria. 

Moderating Group Chats from the Event Dashboard

All group chats created by attendees will appear in the Event Dashboard. Administrators will be able to view, edit, and create group chats. Please note, messages will not be displayed in the Event Dashboard, moderators will need to view messages directly in the Event App.

Creating Group Chats

  1. From the Event Dashboard, navigate to Experiences > Networking > Group Chat
  2. Above the Group Chats table, select Create

  1. Under the Image field, select Choose File to upload a profile picture for the group chat
  2. Under the Title field, enter the name for the group chat
  3. Under the Description field, enter the description for the group chat

  1. Under the Required Tags field, select any tags that an attendee needs to see and interact with the group chat
  2. Under the Required Tickets field, select any tickets that an attendee needs to see and interact with the group chat
  3. Under the Excluded Tags field, select any tags that will hide the group chat from attendees who have been assigned the selected tags
  4. Under the Excluded Tickets field, select any tickets that will hide the group chat from attendees who own the selected tickets
  5. Select Save Changes

Editing Group Chat Details

Group Chat details can be edited by administrators from the Event Dashboard. Please note, there is no way to edit the Group Chat from PheedLoop Go! without being the owner of the group chat.

  1. From the Event Dashboard, navigate to Experiences > Networking > Group Chat
  2. Select the Group chat you wish to edit from the list

  1. Under the Image field, select Choose File to upload a profile picture for the group chat
  2. Under the Title field, edit the name for the group chat
  3. Under the Description field, edit the description for the group chat

  1. Under the Required Tags field, select any tags that an attendee needs to see and interact with the group chat
  2. Under the Required Tickets field, select any tickets that an attendee needs to see and interact with the group chat
  3. Under the Excluded Tags field, select any tags that will hide the group chat from attendees who own the selected tags
  4. Under the Excluded Tickets field, select any tickets that will hide the group chat from attendees who own the selected tickets
  5. Select Save Changes

Deleting Group Chats

  1. From the Event Dashboard, navigate to Experiences > Networking > Group Chat
  2. Select the checkbox of the group chat you wish to remove

  1. Above the Group Chats table, select Actions > Delete

  1. Select Confirm

Please note, there is no way for an administrator to remove group chats directly from PheedLoop Go! without being the owner of the Group Chat.

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