What is the difference between Primary Contacts and Managers?
When managing Exhibitor profiles in PheedLoop, it's important to understand the difference between Primary Contacts and Managers. Each role serves a unique purpose within your event setup and affects visibility and access across various platforms.
Managers
Managers are anyone who should be associated with the Exhibiting company, typically employees or booth representatives. They will show up in the virtual portal, event app, and event website associated with this profile.
Key points about Managers
- Represent individuals attending the event on behalf of the Exhibitor
- Must be added as attendees first before they can be assigned as managers in the event dashboard
- Managers will appear on the Event Website but can be hidden by toggling off the Managers Visible checkbox in the Exhibitor's profile
Primary Contact
The Primary Contact is the main individual who will receive the Exhibitor Portal via the Exhibitor Welcome Email. This is typically the person responsible for updating the exhibitor information for the event.
Key points about Primary Contacts
- Must be added as attendees first before they can be assigned as primary contacts in the event dashboard
- Will NOT show up under the Exhibitor listing for Virtual Portal and the Event App, unless they are also listed as a manager
- Primary Contacts will appear on the Event Website, but can be hidden by toggling off the Primary Contact Visible checkbox