Bulk Importing Ticket Purchases and Registrations
One of the ways PheedLoop makes managing hundreds or even thousands of registrations easier is through bulk importing. If your organization is relying on a third party registration system, you can export those registrations as a CSV file and upload them to the Event Dashboard. This effectively serves the same purpose as the attendee entering the event website and registering for the event.
Please note, uploading registrations should only be done if registration and tickets are an integral part of your event. In most cases, importing attendees with tags should suffice. For instructions on how to import attendees, please review our Importing Attendees into an Event article.
In this article, we will discuss how to bulk import registration orders and ticket purchases. Please note, it is always advised to import orders first before ticket purchases. This is because ticket purchases require an order to be associated with them.
Bulk Importing Registrations
- From the Event Dashboard, navigate to Registration > Orders
- Select the Upload button
- Select Download Template
- Add the relevant information to your CSV file
- The Registration Category code and Ticket code can be found by downloading the ticket CSV in the Tickets page and copying the relevant code in the code and the registration_categories
column respectively.
- The Registration Category code and Ticket code can be found by downloading the ticket CSV in the Tickets page and copying the relevant code in the code and the registration_categories
- Save the file and uploaded it by selecting the Drag and drop some files here, or click to select files button
Headings For the Registration Orders Upload Template
email - The email of attendee belonging to the order.
Bulk Importing Ticket Purchases
- From the Event Dashboard, navigate to Registration > Ticket Purchases
- Select the Upload button
- Select Download Template
- Add the relevant information to your CSV file
- The Registration Code can be found by selecting the order and copying the code under the Registration Details section. Alternatively, you can use the Code field for the Registration custom report.
- The ticket code can be found by downloading the ticket CSV in the Tickets page and copying the relevant code in the Code column.
- Save the file and uploaded it by selecting the Drag and drop some files here, or click to select files button
Headings For Ticket Purchases Upload Template
pronouns - Enter the preferred pronouns of the individual under this column.