Bulk Importing Ticket Purchases and Registrations

One of the ways PheedLoop makes managing hundreds or even thousands of registrations easier is through bulk importing. If your organization is relying on a third party registration system, you can export those registrations as a CSV file and upload them to the Event Dashboard. This effectively serves the same purpose as the attendee entering the event website and registering for the event.

Please note, uploading registrations should only be done if registration and tickets are an integral part of your event. In most cases, importing attendees with tags should suffice. For instructions on how to import attendees, please review our  Importing Attendees into an Event article.

In this article, we will discuss how to bulk import registration orders and ticket purchases. Please note, it is always advised to import orders first before ticket purchases. This is because ticket purchases require an order to be associated with them.

Bulk Importing Registrations

1. From the Event Dashboard, navigate to Registration > Orders
2. Select the Upload button
3. Select Download Template
4. Add the relevant information to your CSV file
   1. The Registration Category code can be found by downloading the Registration Category CSV file in the Categories page and copying the relevant code in the code column.
   2. The ticket code can be found by downloading the ticket CSV in the Tickets page and copying the relevant code in the code column.

5. Save the file and uploaded it by selecting the Click or Drag to Upload button

Bulk Importing Ticket Purchases

1. From the Event Dashboard, navigate to Registration > Ticket Purchases
2. Select the Upload button
3. Select Download Template
4. Add the relevant information to your CSV file
   1. The Registration Code can be found in the Registration Custom Report or by selecting the specific order in the Orders page.
   2. The ticket code can be found by downloading the ticket CSV in the Tickets page and copying the relevant code in the Code column.

5. Save the file and uploaded it by selecting the Click or Drag to Upload button