Bulk Importing Ticket Purchases and Registrations

One of the ways PheedLoop makes managing hundreds or even thousands of registrations easier is through bulk importing. If your organization is relying on a third party registration system, you can export those registrations as a CSV file and upload them to the Event Dashboard. This effectively serves the same purpose as the attendee entering the event website and registering for the event.

Please note, uploading registrations should only be done if registration and tickets are an integral part of your event. In most cases, importing attendees with tags should suffice. For instructions on how to import attendees, please review our Importing Attendees into an Event article.

In this article, we will discuss how to bulk import registration orders and ticket purchases. Please note, it is always advised to import orders first before ticket purchases. This is because ticket purchases require an order to be associated with them.

Bulk Importing Registrations

From the Event Dashboard, navigate to Registration > Orders
Select the Upload button
Select Download Template
Add the relevant information to your CSV file
1. The Registration Category code and Ticket code can be found by downloading the ticket CSV in the Tickets page and copying the relevant code in the code and the registration_categories
  column respectively.

Save the file and uploaded it by selecting the Drag and drop some files here, or click to select files button

Headings For the Registration Orders Upload Template

email	The email of attendee belonging to the order.
first_name	The first name of the attendee registering for the event.
last_name	The last name of the attendee registering for the event.
organization	The organization of the attendee registering for the event.
title	The title of the attendee registering for the event.
designations	Any designations belonging to the attendee registering for the event.
pronouns	Enter the preferred pronouns of the individual under this column.
address_line_1	The street address belonging to the attendee registering for the event.
address_line_2	The apartment or suite number belonging to the attendee registering for the event.
address_city	The city the attendee resides in.
address_state	The state the attendee resides in.
address_zip	The zip code the attendee resides in.
address_country	The country the attendee resides in.
address_phone	The phone number belonging to the attendee registering for the event.
notes	Any internal notes the administrator wishes to attach with the registration order. Notes will not appear publicly to the attendee.
ticket_codes	Enter any tickets codes to assign to the registration. Ticket codes can be downloaded by selecting the download icon under Registration > Tickets in the Code column. For more information, please review our Getting Started with Registration article.
registration_category	Enter the registration category to assign to the registration. Registration category codes can be downloaded by selecting the download icon under Registration > Tickets in the registration_categories column. For more information, please review our Getting Started with Registration article.

Bulk Importing Ticket Purchases

From the Event Dashboard, navigate to Registration > Ticket Purchases
Select the Upload button
Select Download Template
Add the relevant information to your CSV file
1. The Registration Code can be found by selecting the order and copying the code under the Registration Details section. Alternatively, you can use the Code field for the Registration custom report.
2. The ticket code can be found by downloading the ticket CSV in the Tickets page and copying the relevant code in the Code column.

Save the file and uploaded it by selecting the Drag and drop some files here, or click to select files button

Headings For Ticket Purchases Upload Template

email	The email of attendee belonging to the order.
first_name	The first name of the attendee registering for the event.
last_name	The last name of the attendee registering for the event.
organization	The organization of the attendee registering for the event.
title	The title of the attendee registering for the event.
designations	Any designations belonging to the attendee registering for the event.
pronouns	Enter the preferred pronouns of the individual under this column.
ticket_code	Enter any tickets codes to assign to the registration. Ticket codes can be downloaded by selecting the download icon under Registration > Tickets. For more information, please review our Getting Started with Registration article.
registration_code	Enter the registration code that you created under Registration > Orders to assign to the registration. The Registration Code can be found by selecting the View Column button and toggling on the Code checkbox. Alternatively, you can use the Code field for the Registration custom report.For more information, please review our Getting Started with Registration article.