Using the Learning Portal as a Member

Please note, this article is written for members using the Learning Portal. For Organization Administrators who wish to learn how to set up the Learning Management System, please review our Getting Started with the Learning Management System article.

The Learning Portal is the primary means for members to engage with the Learning Management System here at PheedLoop. Using the Learning Portal, members can track their attendance progress for courses they enroll in.

By completing the courses set by your organization, you will be able to download certificates to verify your qualifications within the organization.

Accessing the Learning Portal

The Learning Portal can be accessed at any time from the Member Portal.

1. From the Member Portal, navigate to Learning

You will now be taken to the Learning Portal where members can access purchased courses and engage in lessons and quizzes.

The Learning Portal is comprised of the following pages:

Overview

The Overview Page contains information on all courses you have enrolled for and how many are completed. The page will also summarize how many certificates are ready for download. The number is based on the completion of a course. If a course is enrolled but not completed, it will now be included in the count.

Browse

The Browse page is where members can purchase courses to enroll in. This page will display the enrollment capacity for each course as well as the number of modules each course contains. For more instructions on utilizing the Browse page, please review our XYZ article.

My Courses

The My Courses page is where members can access courses they are enrolled in. All lessons and quizzes can be completed from this page.

This page is also where members can check what Credits they have earned upon completing the course. A minimum number of credits is usually required to fulfill the organization.

Purchases

The Purchases page is where payments are organized and displayed. Members can pay any outstanding payments through credit card or other means such as wire transfer. If picking a payment option outside of a credit card, an administrator from the Organization would need to approve the transaction from the Membership Dashboard.

Enrolling in a Course

Once a course becomes available, members can enroll and pay for them from the Learning Portal.

1. From the Learning Portal, navigate to Browse
2. Navigate to the course you wish to enroll in
3. Select Add next to the course
   1. Select View details if you like to see any additional information
4. Under the Discount Code field, enter any promotion code and select Apply
   1. Please note, this field can be hidden by the Organization Administrators
5. Under the Payment Method field, select Credit Card to pay by credit card or select Other to pay by another method such as cheque
6. Select Checkout
7. If you have chosen to pay by credit card, enter your credit card information in the new pop up
8. Select Confirm

You will now be taken to the success page confirming your

Managing Purchases from the Learning Portal

Members can use the Learning Portal to manage both existing and outstanding payments.

1. From the Learning Portal, navigate to Purchases
2. Select the outstanding payment from the list
3. Under the Payment URL column, select Pay Now
4. In the new window, select Pay Now
5. Enter your credit card information
6. Select Confirm

Partaking in Lessons

Now that you have enrolled in your desired course(s) and have paid for them, you are now ready to open the course and complete the lessons.

1. From the Learning Portal, select My Courses
2. Select the course you wish to begin learning
3. Select Start Course to begin learning
   1. Alternatively, select one of the lessons under the Modules column to skip ahead

Once you have watched through the video or completed the form, the lesson will be counted as completed. You can see this change happen when the green check mark appears next to the lesson.

Partaking in Forms and Quizzes

If your lesson is a form or has a lesson quiz attached to it, you can complete and submit the assigned form. Forms and quizzes may be retaken as long as it’s allowed by the Organization Administrators.

1. From the Modules list, select the Lesson the form is attached to
2. Select Take Quiz to begin
   1. Please note, quizzes will only function once the lesson is over.
3. Fill out the questions as outlined in the form
4. Select Submit to submit your response

For quizzes, you may see your grade immediately after taking the quiz unless prohibited by the Organization Administrators. You may also select Retake Quiz to retry the quiz again. If disabled by the Organization Administrators, this button will appear gray and be unclickable.

Correct answers for quizzes can be viewed by selecting View Solution once you have received your grade.

For lesson quizzes, you can only access the quiz once the lesson video has been watched through. Select Take Quiz to begin the quiz.

Downloading Certificates for completed courses

Once a member completes their course, the certificate will be available to download. The certificate will contain the members full name, the course title, date of completion, and a generated list of lessons completed within the course.

1. From the Learning Portal, navigate to My Courses
2. Select the course you wish to download the certificate for
3. Select Download Certificate
   1. Please note, the certificate will not be generated until the course is completed.

A pdf file of the certificate will now open as a new tab in your internet browser. You will now be able to download the certificate on your device.