Bulk Importing Tickets for Registration

Please note, this article covers the process for importing Tickets. If you would like to know how to import orders and ticket purchases, please review our Bulk Importing Ticket Purchases and Registrations article. If you would like to learn more about registration, please review our Getting Started with Registration article.

For convenience, multiple tickets can be imported in the Event Dashboard without needing to create them manually.

From the Event Dashboard, navigate to Registration > Tickets
Above the Tickets table, select the upload button
Select Download Template

The ticket template will now be downloaded onto your device.

Open the Ticket template file
Fill out the information outlined in the Headings in the Ticket Upload Template step below
Save the document as a CSV file
From the Event Dashboard, navigate to Registration > Tickets
Above the Tickets table, select the upload button
Select the Drag and drop some files here, or click to select files button to upload your template
Select Submit

Headings in the Ticket Upload Template

code	This field is only necessary if you intend to edit a ticket. Enter the Ticket code under this column to edit their information. Ticket codes can be found by navigating to Registration > Tickets and selecting the download icon to the far right of the Create button. Leave this field blank to create new tickets.
name	Enter the name of the ticket under this column.
price	Enter the dollar amount attendees must pay to purchase this ticket. Add 0 under this field to make the ticket free. Do not leave this field blank or the import will display an error.
description	Enter the description of the ticket under this column.
private_code	Enter the codes an attendee needs to enter before they are allowed to purchase the ticket. Separate multiple codes with commas.
quantity_available	Enter the number of tickets that can be purchased by attendees under this column. The ticket will no longer be available for purchase once the quantity has been sold.
start_date	Enter the date the ticket will be available for purchase under this column.
end_date	Enter the date the ticket will no longer be available for purchase under this column.
start_time	Enter the time the ticket will become available for purchase under this column.
end_time	Enter the time the ticket will no longer be available for purchase under this column.
limit_per_order	Enter the number of tickets that can be purchased for each individual registration.
minimum_per_order	Enter the minimum dollar amount an attendee needs to have in their cart before they can purchase this ticket.
is_addon	Enter True under this column to toggle on the Add On Ticket checkbox. Enter False or leave blank to turn off this checkbox.
is_active	Enter True under this column to toggle on the Activate Ticket checkbox. Enter False or leave blank to turn off this checkbox.
is_private	Enter True under this column to toggle on the Private Ticket checkbox. Enter False or leave blank to turn off this checkbox.
is_protected	Enter True under this column to toggle on the Protected Ticket checkbox. Enter False or leave blank to turn off this checkbox.
is_waitlist_enabled	Enter True under this column to toggle on the Enable Waitlist checkbox. Enter False or leave blank to turn off this checkbox.
is_waitlist_notification_enabled	Enter True under this column to toggle on the Enable Waitlist Notifications checkbox. Enter False or leave blank to turn off this checkbox.
is_group_details_required	Enter True under this column to toggle on the Group Details Required checkbox. Enter False or leave blank to turn off this checkbox.
is_visible_unavailable	Enter True under this column to toggle on the Show Ticket When Unavailable checkbox. Enter False or leave blank to turn off this checkbox.
is_disabled_email_confirmation	Enter True under this column to toggle on the Disable Confirmation Email checkbox. Enter False or leave blank to turn off this checkbox.
is_virtual	Enter True under this column to toggle on the Virtual Ticket checkbox. Enter False or leave blank to turn off this checkbox.
is_member_only	Enter True under this column to toggle on the Member Only [API Based] checkbox. Enter False or leave blank to turn off this checkbox.
enforce_unique_purchase	Enter True under this column to toggle on the Enforce Unique Purchase checkbox. Enter False or leave blank to turn off this checkbox.
is_disabled_email_confirmation	Enter True under this column to toggle on the Disable Confirmation
break_1_quantity	Enter the number of copies of this ticket needed to be added in the cart to trigger the first ticket break. For more information on ticket breaks, please review our Using Ticket Breaks article.
break_2_quantity	Enter the number of copies of this ticket needed to be added in the cart to trigger the second ticket break.
break_3_quantity	Enter the number of copies of this ticket needed to be added in the cart to trigger the third ticket break.
break_1_price	Enter the price of each ticket once the first ticket break has been triggered.
break_2_price	Enter the price of each ticket once the second ticket break has been triggered.
break_3_price	Enter the price of each ticket once the third ticket break has been triggered.
email_whitelist	Enter the email domains that are allowed to purchase this ticket (e.g. @gmail.com). Emails that do not meet the whitelist will not be able to view the ticket.
country_whitelist	Enter the names of the countries that are allowed to purchase this ticket. Users who are not part of the whitelisted countries will not be able to view the ticket.
Registration_categories	Enter the category codes that this ticket will belong under. Category codes can be found from the Event Dashboard by navigating to Registration > Tickets and selecting the download icon to the far right of the Create button. The code will be under the registration_categories column of the CSV file.