How to Structure Ticket Types and Registration Categories for Your Event

PheedLoop’s registration system is entirely customizable, allowing your organization to run simple and complex registrations for your event. To help you customize your unique event, this article will walk you through two concepts - Categories and Tickets, both of which are necessary for you to set up your event’s registration.

What are Registration Categories?
Why should I have multiple Registration Categories?
What are Ticket Types?

What are Registration Categories?

Registration Categories are the first step your attendees will select from during the registration process. Users will go through the registration in their selected category (e.g. Attendee) and purchase tickets that are assigned to that category. The default categories available are: Attendee, Sponsor, Exhibitor, and Speaker.

Smaller events tend to not need multiple categories and will instead group all tickets into one generic category.

Larger events can create and manage multiple categories and make full use of PheedLoop’s registration system. It is common for these events to rename the default categories to fit with their branding.

Common examples of unique categories include:

Member and Non-Member categorizations
VIP
In Person Attendance
Virtual Attendance

For more information on Registration Categories, please review our Creating your Registration Categories article.

Why should I have multiple Registration Categories?

Having multiple registration categories will organize the registration process between attendees and various members of your event. For example, you may want to display Exhibitor specific tickets such as trade show passes into a separate category from attendees. If both sets of tickets are in the same category, this will likely cause confusion among them and result in incorrect purchases.

Another reason to use multiple categories is to regulate what pricing options are available between registrants. For example, members often receive reduced pricing compared to non members. By creating a special category for member pricing, event organizers can share access to that category without allowing non members to purchase member based tickets.

What are Ticket Types?

Ticket Types are what registrants purchase to be able to attend your event. Having different types of tickets allows your organization to customize purchase options for your events based on price, description, information collected, etc.

Common examples of Tickets include:

Day Passes and Full Conference Passes
Special Event Passes, such as dinner passes
Student tickets
Early bird and regularly-priced passes

For more information on Ticket Types, please review our Creating your Registration Ticket Types article.

Quick Tips

We recommend starting off with the categories first before creating your ticket types. This is mainly because, for tickets to be assigned, the categories need to be created as a prerequisite.

Conclusion

After reading this article, you should have a complete understanding on the differences between Registration Categories and Ticket Types. You should also understand some common use cases for each.