How can I prevent registrants from purchasing an add-on ticket without purchasing a regular conference ticket?

The best way to make ticket purchases contingent on other tickets is with the Add On Ticket checkbox. Add On tickets are a condition that can be set from the Event Dashboard. Any ticket designated as an Add-on ticket will require the attendee to purchase at least one non Add-on ticket before they can check out with an Add-on ticket. Please note that Add On tickets can still be purchased independently if the registrant already has purchased a regular ticket in a previous registration.

Like with any other ticket, Attendees purchase additional tickets from their member portal at any time. For more information on the Member Portal, please review our Getting Started with Membership Management article.

Setting up Add On tickets

1. From the Event Dashboard, navigate to Registration > Tickets and select the ticket from the list or select Create to make a new ticket

2. Scroll down to Options
3. Toggle on the Add On Ticket checkbox
4. Select Save Changes

The ticket will now be an Add On ticket and will be displayed as one at checkout. Common examples of Add On ticket use cases include workshops, dinners, and/or award ceremonies that are considered an accessory to the main event. 

Users cannot complete checkout with only Add-On tickets in their cart unless they have completed a previous registered with a standard ticket. If a user tries to check out with only Add On tickets, they will be met with an error message that reads:

Please ensure your ticket selections do not contain only add-on tickets