Bulk uploading Promotions for Registration

Please note, this article covers the process for importing Promotions. If you would like to know how to import orders and ticket purchases, please review our Bulk Importing Ticket Purchases and Registrations article. If you would like to learn more about registration, please review our Getting Started with Registration article.

For convenience, multiple promotions can be imported in the Event Dashboard without needing to create them manually.

  1. From the Event Dashboard, navigate to Registration > Promotions
  2. Above the Promotions table, select the upload button
  3. Select Download Template

The ticket template will now be downloaded onto your device.

  1. Open the Ticket template file
  2. Fill out the information outlined in the Headings in the Promotions Upload Template step below
  3. Save the document as a CSV file
  4. From the Event Dashboard, navigate to Registration > Promotions
  5. Above the Promotions table, select the upload button
  6. Select the Drag and drop some files here, or click to select files button to upload your template
  7. Select Submit

Headings in the Promotions Upload Template

code This field is only necessary if you intend to edit a promotion. Enter the Promotion code under this column to edit their information. Leave this field blank to create new promotions.
promotion_code Enter the code that attendees can use to access the promotion at checkout under this column.
name Enter the name of the promotion code under this column.
start_date Enter the date that attendees can begin using the promotion under this column.
expiry_date Enter the date that the promotion code will no longer be available for use under this column.
start_time Enter the time that attendees can begin using the promotion under this column.
expiry_time Enter the time that the promotion code will no longer be available for use under this column.
amount Enter a dollar amount to be deducted upon the successful application of this promotion. A promotion can only apply for a dollar amount or percentage, not both.
percent Enter a percentage of the total amount to be deducted upon the successful application of this promotion. A promotion can only apply for a dollar amount or percentage, not both.
uses Enter the maximum number of times this promotion can be used. The promotion code will not be usable once the limit is reached.
is_active Enter True under this column to toggle on the Active checkbox. Enter False or leave blank to turn off this checkbox.
is_single_apply Enter True under this column to toggle on the Active checkbox. Enter False or leave blank to turn off this checkbox.
purchase_minimum Enter the minimum dollar amount an attendee needs to have in their cart before they can use the promotion.
tickets_connected Enter the ticket codes that this promotion is applicable for. This column will affect the Connected Tickets field in the Event Dashboard. The promotion will not work for tickets not part of this column. Leave blank to make the promotion available for all tickets. Ticket codes can be found from the Event Dashboard by navigating to Registration > Tickets and selecting the download icon on the far right of the Create button. The code will be under the code column of the CSV file.
Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us