Configuring your Single Sign-On Provider with PheedLoop

Please note, this article is written with the assumption that your SSO integration is connected to your account. For instructions, please consider reviewing our dedicated SSO articles such as NetForum and Personify.

Event Administrators can determine where their SSO integration appears in PheedLoop’s various front end portals. This is configured on an individual basis. For certain features, Single Sign-On can be configured as a requirement before accessing it. The user would need to login through the SSO before proceeding.

Whitelisting URLs for use

Before your SSO can have an effect, the URLs for the login pages must be whitelisted by your organization. When copying the URL, it is important to exclude the trailing hash from the URL, meaning everything past the '#' is excluded.

Problems can occur while logging in with the SSO if everything past '#" is included.

The following login pages would need be whitelisted if they are being used:

  • The Register Page in the Event Website
  • The login page of the Exhibitor Portal
  • The login page of the Sponsor Portal
  • The login page of the Speaker Portal
  • The start page of the Proposal Application
  • The start page of the Exhibitor Application
  • The start page of the Sponsor Application

Registration Tickets

During the registration flow, tickets can be configured so that only attendees who have logged in with the connected SSO will be able to checkout with tickets. Members who have not logged in via SSO will not be able to see the ticket from the list.

  1. From the Event Dashboard, navigate to Registration > Tickets
  2. Select the ticket you wish to configure from the list
  3. Scroll down to Options
  4. Toggle on the Member Only [API based] checkbox
  5. Select Save Changes

The ticket will now be hidden from non members during the ticket selection step. Please note, this section only refers to tickets, if you would like to restrict an entire category to only members, please read the Registration Categories section below.

Registration Categories

Registration categories can be configured individually to require logging in with a SSO. If enabled, attendees will not be able to access the category until they login through the SSO.

  1. From the Event Dashboard, navigate to Registration > Categories
  2. Select the category you wish to configure from the list
  3. Scroll down to Details
  4. Under Basic Settings, toggle on the Require SSO checkbox
  5. Under Details, toggle on the Member Only [API based] checkbox
  6. Select Save Changes

This setting will only restrict access. The category will still be visible to everyone regardless of whether Require SSO is enabled.

Speaker Portal

  1. From the Event Dashboard, navigate to Speakers > Portal
  2. Scroll down to Profile Settings
  3. Toggle on the Enable Single Sign-On checkbox
  4. Select Save Changes

Calls for Proposals

  1. From the Event Dashboard, navigate to Proposals > Calls
  2. Select the Call you wish to edit from the list
  3. Navigate to the Submission column
  4. Scroll down to General Settings
  5. Toggle on the Enable Single Sign-On checkbox
  6. Toggle on the Require Single Sign-On checkbox if you would like to only accept logins through your SSO
  7. Select Save Changes

Sponsor Portal and Application

To enable SSO in the Sponsor Portal:

  1. From the Event Dashboard, navigate to Sponsors > Portal
  2. Scroll down to Profile Settings
  3. Toggle on the Enable Single Sign-On checkbox
  4. Select Save Changes

To enable SSO in the Sponsor Application:

  1. From the Event Dashboard, navigate to Sponsors > Application Portal
  2. Scroll down to the Information Collection Settings
  3. Toggle on the Enable Single Sign-On checkbox
  4. Toggle on the Require Single Sign-On checkbox if you would like to only accept logins through your SSO
  5. Select Save Changes

Exhibitor Portal and Application

To enable SSO in the Exhibitor Portal:

  1. From the Event Dashboard, navigate to Exhibitors > Portal
  2. Scroll down to Profile Settings
  3. Toggle on the Enable Single Sign-On checkbox
  4. Select Save Changes

To enable SSO in the Exhibitor Application:

  1. From the Event Dashboard, navigate to Exhibitor > Application Portal
  2. Scroll down to the Information Collection Settings
  3. Toggle on the Enable Single Sign-On checkbox
  4. Toggle on the Require Single Sign-On checkbox if you would like to only accept logins through your SSO
  5. Select Save Changes

Disconnecting your SSO

If your organization would like to swap out credentials you will need to remove the existing keys to your integration.

  1. From the Event Dashboard, select your email on the top right corner and select Settings
  2. Navigate to Integrations
  3. Under your SSO provider, select Connected
  4. Select Clear Keys

 Once complete, your SSO will no longer be connected to your organization account.

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