How can I ensure a session is added to an attendee’s schedule automatically upon registering?

Event organizers often seek to customize their attendees’ schedules based on the tickets they purchased during registration. This way, attendees can easily refer to their personal schedules in the Virtual Portal and/or Event App during your event. 

This article will review how you can configure sessions to be automatically added to an attendee’s schedule automatically upon registering based on ticket purchases. 

Contents

• Step 1: Creating Sessions and Tickets
• Step 2: Assigning Connected Sessions to Tickets
• Quick Tips
• Conclusion

Step 1: Creating Sessions and Tickets

The first step to ensuring that sessions are automatically added to an attendee’s schedule is creating the desired sessions and tickets. If this has already been created, you can proceed to Step 2. 

If you would like to learn more about creating tickets, please review our Creating your Registration Ticket Types article. If you would like to learn more about creating sessions, please review our How to Add, Import and Edit Sessions article.

This article is written with the assumption that your sessions and tickets have been created.

Step 2: Assigning Connected Sessions to Tickets

Now that your tickets and sessions have been created, the next step is to assign connected sessions to your tickets. 

1. From the Event Dashboard, navigate to Registration > Tickets and selec the ticket you wish to adjust from the list

2. Scroll down to Connections and under the Connected Sessions field, select the session you would like to assign the ticket to

4. Select Save Changes

Quick Tips

• Please note that this configuration is not retroactive in nature. If attendees have already purchased a ticket that you have just assigned a Connected Session to, only attendees purchasing that ticket from this point onward will automatically have this session added to their personal schedule. For this reason, we recommend that Connected Sessions are configured prior to launching registration. 
• If an attendee has a session in their personal schedule, whether it was added manually or automatically, this means that this attendee has registered for this session. If using PheedLoop’s session check-in software, you can restrict check-in to only pre-registered attendees. 

Conclusion

By configuring connected sessions for your tickets, you can have sessions added to attendees’ personal schedules based on their ticket purchases. To maximize the benefits of this feature, make sure to complete these configurations before launching registration. This proactive setup streamlines event management and enhances attendee engagement, ensuring a smooth and efficient event experience.